Customer Service
At Trans Traders, we are committed to providing exceptional customer service to our valued clients. Whether you have questions about our services, need help placing an order, or have an issue with an order you have received, our customer service team is here to help.
Contacting Us
You can contact our customer service team in a variety of ways:
Phone
You can call us at our helpline during our business hours
You can email us and we will respond to your inquiry within 24-48 hours.
You can reach out to us on our WhatsApp and we will get back to you shortly
Live Chat
You can reach out to us through live chat on the website for 24/7 support
Our customer service team is available to assist you with any questions or concerns you may have about our products or services.
Ordering Process
If you need help placing an order, our customer service team can assist you with the process. We can help you navigate our website, answer any questions you may have about our products or services, and provide recommendations based on your needs. View our manufacturing process
Shipping and Delivery
If you have questions about shipping and delivery, our customer service team can provide you with information on estimated delivery times, shipping methods, and tracking information. We work with reliable shipping partners to ensure that your orders are delivered on time and in good condition. View our detailed information about shipping and Delivery
Returns and Refunds
If you need to return a product or request a refund, our customer service team can assist you with the process. We have a detailed return and refund policy that outlines the steps you need to take to return a product or request a refund. Our team can help you with any questions or concerns you may have about the process.
Feedback
At Trans Traders, we value feedback from our customers. If you have any suggestions, comments, or concerns about our products or services, we encourage you to reach out to our customer service team. Your feedback helps us improve our products and services and ensures that we are meeting the needs of our customers.
We are committed to providing exceptional customer service to our valued customers. If you have any questions or concerns, please don’t hesitate to contact our customer service team. We are here to help.
What we do for you?
We manufacture and sell high-quality sportswear, goalkeeper gloves and apparel for retailers, brand owners and clubs worldwide. We specialize in customization services and strive to exceed our clients’ expectations.
Trans Traders believes in using high-quality materials, precision crafting, and performance-enhancing design to offer the best quality sportswear. Our focus on quality is what sets us apart.
We believe in treating our customers with respect, honesty, and transparency, and we strive to improve our services.
We strive to provide fast and reliable shipping to our customers worldwide. Depending on the destination, shipping times may vary, but we aim to deliver orders as quickly as possible.
A dedicated team is available 24/7 to ensure that our customers have access to assistance whenever they need it.
Work Hours (GMT+5)
| Monday: | 8AM – 9PM |
| Tuesday: | 8AM – 9PM |
| Wednesday: | 8AM – 9PM |
| Thursday: | 8AM – 9PM |
| Friday: | 8AM – 9PM |
| Saturday: | 9AM – 10PM |
| Sunday: | Closed |